Data management

How do you collect and use my data?Copied!

We collect:

  • Behavioral analytics from app usage. 

  • Manual entries (email, city, age, gender, etc.)

  • Biometric data from wearable devices. This includes heart rate and heart rate variability readings.

  • Additional Apple Health data you choose to share.

We use this data to enhance and personalize your app experience, tailoring recommendations to your specific wellness goals and needs.

How do you protect my data?Copied!

We take data security seriously and use multiple layers of encryption:

  • General data protection for all data in transit or at rest

  • HTTPS encryption for data transmission

  • SSL encryption on our servers

  • JWT (JSON Web Tokens) for secure information transmission

  • Signed encryption for data authenticity and integrity

  • AWS Lightsail hosting with HTTPS encryption

How do I delete my account and data?Copied!

Deleting your account erases all FivePointFive data (personal info, goals, history, biometrics, achievements). This can't be undone. 

  1. Open your FivePointFive profile

  2. Open ⚙ “App settings”

  3. Tap “Delete account and data”

  4. Tap “Confirm”

Important: Deleting your account doesn't cancel subscriptions. Cancel active subscriptions separately in your Apple ID settings.